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WARRANTY & RETURNS

Vaporizor.com is committed to providing our customers with high quality products. We will guarantee to keep our prices low and help you with dealing with any warranty issues you have with manufacturers of the vaporizers we stock.

  1. We accept back any unused item within 14 days of your receipt of the shipment. We will provide a full refund less 15% restocking fee. Outside of the 14 day period we don't accept any returns for any reason.
  2. All warranty returns or exchanges must include an RMA. Please contact us first before sending you vaporizer to us!
  3. We guarantee the vaporizer product you buy from us to be free of manufacturing defects and if one is discovered within 14 days or is covered under the warranty we will replace it at no charge to you.
  4. Our vaporizers are US 110 volt vaporizers. Not all of  our portable vaporizers are guaranteed to work in all countries, outside of the USA it is necessary to use a plug shape changer or voltage converter when plugging the vaporizer into the power socket. Cerain portable vaporizers can be charged via USB. If you are going to use the vaporizer outside of Canada/USA please contact us before buying the portable vaporizer so we can let you know the warranty conditions that apply to the vaporizer you are looking to purchase. Then you will know the exact terms of the warrnaty that applies to your vaporizer and whether you need a voltage converter or shape changer. If you use a portable vaporizer outside of the USA/Canada, your warranty may be void.
  5. Desktop vaporizers that are used outside of the USA/Canada may need a plug shape changer or voltage converter. Some desktop vaporizers can not be used outside of the USA/Canada regardless of whether a plug shape change or voltage converter is used, if they are used outside this area will void your warranty. If you are considering buying a desktop vaporizer and you do not live in the United States or Canada we recommend that you contact us before purchasing your desktop vaporizer. Then you will know the exact terms of the warrnaty that applies to your vaporizer and whether you need a volatge converter or plug shape changer. If you use a desktop vaporizer outside of the USA/Canada, your warranty may be void.
  6. All warranty claims will be facilitated by Vaporizor.com, please contact us within your warranty period.
  7. If you would like to retun a vaporizer, return shipping costs need to be paid by the customer.

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Peak Global SRO ICO 05074819 / Registered in the Czech Republic

Address: Chudenická street 1059/30, PSÄŒ 102 00 Prague, Czech Republic

CUSTOMER SERVICE : +40728307206