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Frequently Asked Questions

How long does it take to start vaporizing?

It takes approximately 7 minutes to reach the desired vaporization temperature to begin inhaling. As soon as the herb starts to vaporize it is important to begin inhaling, so that the vapor does not condense on the top of the globe. 

What guarantee do I get?

We here at World Frontier are not happy unless our customers are. So we offer both a 100% Money Back Guarantee and a 6 months parts and labor warranty on all vaporizer sales. 100% Money Back if your not Satisfied (2 months from date of purchase) 

Purchase your very own vaporizer with total peace of mind

Why not buy? We offer the best vaporizer on the market absolutely risk free. 

If you are not 100% satisfied we will refund the full purchase price. No questions asked. We can't be any fairer than that!

Are you prices listed in $US

All prices are in $US.

What is the temperature range?

Once the vaporizer is set at its highest temperature it is approximately 200 degrees Celsius.

What countries will the vaporizer work in?

Our vaporizers work in all countries.

People who live outside the USA/Canada or the UK, need to purchase plug adapters. They can be purchased at DVDOverseaes.com starting at $2.95 US. So that the pin configuration matches your power points in your home.

How do I return my vaporizor?

Do not return the vaporizer unless you have been given permission. Email mark@purethc.com:

Please clean then return your vaporizer to the following address:

PureTHC
PO Box 6641 Halifax St
Adelaide
SA, 5000
Australia

NOTE: MAKE SURE YOU SEND YOUR VAPORIZER BACK VIA REGULAR POSTAGE. Regular post costs less anyway, it just may take a little longer till we receive the return. Do not use DHL or Fedex or similar companies for returns. These companies are very expensive when sending goods to Australia. The customer pays for return postage.

Delivery, how long does it take?

After your order has been processed, delivery usually takes between 2 and 3 days. Our orders are all sent via DHL express post, and a tracking number is forwarded to your address, so that you can trace your parcel at any time. 

NOTE: PO BOX addresses must be delivered via regular post and can take up to 8 days for delivery.

Tracking number, where is mine?

If for some reason you have not received you tracking number, please contact info@purethc.com. And one of our friendly staff will assist you in tracking your order within 24 hours.

What is the size of the vaporizor?

Our vaporizer is 28 cm in height and 11cm wide.

 

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