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Frequently
Asked Questions
How long does it take to start
vaporizing?
It takes approximately 7 minutes
to reach the desired vaporization temperature to begin inhaling. As soon as the herb starts to vaporize it is important to begin
inhaling, so that the vapor does not condense on the top of
the globe.
What guarantee do I get?
We here at World Frontier are not happy unless our customers are. So we offer both a 100% Money Back Guarantee and a 6 months parts and labor warranty on all vaporizer sales.
100% Money Back if your not Satisfied (2 months from date of purchase)
Purchase your very own vaporizer with total peace of mind
Why not buy? We offer the best vaporizer on the market absolutely risk free.
If you are not 100% satisfied we will refund the full purchase price. No questions asked. We can't be any fairer than that!
Are you prices listed in $US
All prices are in $US.
What is the temperature range?
Once the vaporizer is set at its
highest temperature it is approximately 200 degrees Celsius.
What countries will
the vaporizer work
in?
Our vaporizers work in all
countries.
People who live outside the
USA/Canada or the UK, need to purchase plug adapters. They can
be purchased at DVDOverseaes.com
starting at $2.95 US. So that the pin configuration matches
your power points in your home.
How do I return my
vaporizor?
Do not return the vaporizer
unless you have been given permission. Email
mark@purethc.com:
Please clean then return your
vaporizer to the following address:
PureTHC
PO Box 6641 Halifax St
Adelaide
SA, 5000
Australia
NOTE: MAKE SURE YOU
SEND YOUR VAPORIZER BACK VIA REGULAR POSTAGE. Regular post
costs less anyway, it just may take a little longer till we
receive the return. Do not use DHL or Fedex or similar
companies for returns. These companies are very expensive when
sending goods to Australia. The customer pays for return
postage.
Delivery, how long does it
take?
After your order has been
processed, delivery usually takes between 2 and 3 days. Our
orders are all sent via DHL express post, and a tracking
number is forwarded to your address, so that you can trace
your parcel at any time.
NOTE: PO BOX addresses
must be delivered via regular post and can take up to 8 days
for delivery.
Tracking number, where is
mine?
If for some reason you have
not received you tracking number, please contact info@purethc.com.
And one of our friendly staff will assist you in tracking your
order within 24 hours.
What
is the size of the vaporizor?
Our vaporizer is 28 cm in
height and 11cm wide.
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